Etter 10 år med førstelinjespørsmål og svar og ledelsesprosedyrer, er min oppsummering:
1. Optimize the process and increase efficiency by at least 20%. 2. In 2023, on a particular project, we reduced the error rate by 30% through reconstruction. 3. The system is stable and the error rate is reduced from 5% to 1%. 4. Feedback from users, response rate increased, and satisfaction increased by 15%. 5. Each update is guaranteed to be bug-free, and the testing time has been shortened from 3 days to 1 day. 6. After some refactoring, the amount of code was reduced by 40% and maintenance costs were reduced. 7. By 2022, project delays caused by procedural problems will be eliminated this year. 8. When you encounter a pitfall, fix it directly without delay or making excuses. 9. Team collaboration, through tools, is more efficient and communication is smoother. 10、流程规范，文档齐全，方便新人快速上手，减少培训时间。
上周，2023年，我朋友的公司推出了新的管理流程，声称可以提高效率。结果我每天都要花两个小时填表格，效率降低了。算了，你懂的。还有一件事是，他们还要求每个员工每周进行一次心理测试，声称这是为了“照顾员工的心理健康”。我不太清楚这部分，但看起来有点多了。